Frequently Asked Questions
Everything you need to know about our premium dates, nuts, and delicacies.
How do you ensure the freshness of your products?
At Ajfan Store, we source our dates and nuts from premium farms and maintain a temperature-controlled supply chain. All items are vacuum-sealed or packed in airtight containers to preserve their natural flavor and texture.
Do you offer international shipping?
Yes, we ship our gourmet products globally. Shipping costs and delivery timelines vary based on the destination country and are calculated at the checkout page.
What is your return policy for food items?
Due to the perishable nature of our products, we only accept returns if the item received is damaged, expired, or incorrect. Please contact our support team within 24 hours of delivery with photo evidence.
Are your products suitable for specific dietary requirements?
Most of our products are naturally gluten-free and vegan-friendly. However, since we process various nuts and dried fruits in our facility, we recommend checking the allergen warnings on each product page if you have severe allergies.
How should I store my Ajfan dates and nuts?
To maintain peak quality, store dates in a cool, dry place or refrigerate them for longer shelf life. Nuts should be kept in airtight containers away from direct sunlight to prevent them from becoming rancid.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, AMEX), as well as popular digital wallets and local payment gateways depending on your region.